Installing and Using the Nifty Desk Integration Extension for CFR
This article covers installing and using the Nifty Desk Integration extension for Contact Form Ready.
Once Nifty Desk is installed on your WordPress site and you’ve purchased the Nifty Desk Integration extension for Contact Form Ready and downloaded the plugin, you are ready to install the extension. Go to WordPress Dashboard → Plugins → Add New. Click on the Upload Plugin button.
Click the Choose File button and navigate to where you’ve stored the Nifty Desk Integration Extension zip file. Select the file and click the Open button.
Click the Install Now button.
Once the plugin has installed successfully click the Activate Plugin button.
Setup Nifty Desk Integration
Once the Nifty Desk Integration extension has been installed, you can configure forms to create a new support ticket in Nifty Desk when submitted. This is done on individually on each form. Open a form in the form editor and click on the Nifty Desk Integration tab.
Click inside the checkbox next to Send submitted form data to Nifty Desk to enable this option and then click the Update (or Publish) button.
This article covered installing and using the Nifty Desk Integration extension for Contact Form Ready. If you need further assistance or are having other issues with the plugins, feel free to visit our Support Forum (on WordPress.org) or use our Contact Form.